Best Rate Guarantee Terms and Conditions:

The Best Rate Guarantee applies only to Save Rate Hotel reservations made via this website. Save Rate Hotels are denoted with a special or icon next to the property listing. The Best Rate Guarantee applies only if you find a lower rate for the same room type (that must be available for booking), at the same hotel, for the same dates, on another website selling hotel reservations. The Best Rate Guarantee is calculated based on the comparison of the rate of the original hotel booking with the competing rate in the same currency. The Best Rate Guarantee is for the Save Rate Hotel base room rate only and does not include any taxes, tariffs or fees. The Best Rate Guarantee does not apply to discounted rates for senior citizens (including AARP rates), travel industry rates (e.g. IATA), corporate negotiated rates, Government/Military rates or AAA rates. Rates found on "opaque" or auction sites, including sites where the hotel brand and the specific hotel are not known until the booking is made, are not included or eligible for this guarantee. Also, printable coupons found on websites are also not a valid source of comparision . This includes but is not limited to Priceline.com, Hotwire.com, etc. To receive your refund, fill out the Request Form completely and submit it to us within 24 hours of making your Save Rate Hotel Reservation and at least 48 hours prior to your scheduled arrival at any hotel. The Best Rate Guarantee Request Form must be submitted by the person who made the reservation within 24 hours of making the booking. If the lower rate on another travel website can be verified to our satisfaction, we will match the rate shown PLUS pay you 10% of the difference in price. Payment of the difference in rates, cancellations and refunds are made subject to these terms and conditions and will be credited to the credit card used to guarantee the reservation, within three (3) business days.

Home | About Us | Contact | Online Privacy | Shop Safe Guarantee | Save Rate Guarantee | FAQ