Cars Reservation
Most common customer
service questions:
- How do I view or confirm my reservation?
- How can I change my reservation?
- How do I cancel my car reservation?
Change a Reservation
Reservations cannot
be changed online. If you need to a make change to your reservation, please contact
the rental car company directly. Click here for rental car company phone numbers.
Car Rental Company Phone
Numbers
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· ACE Rent a Car:
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Australia
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Brisbane
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0800-00 43 00
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Canada
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Calgary Alberta
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403-299-1201 or 403-299-1222
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Charlottetown, Prince Edward
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800-264-8909
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Edmonton, Intl
Alberta
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780-448-3888
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Edmonton, Municipal
Alberta
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780-448-3892 or 888-261-7368
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Fredericton, New
Brunswick
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506-458-1118 or 506-458-1118
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Halifax, Nova
Scotia
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902-873-3333 or 902-830-1279
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London, Ontario
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519-451-0023
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Moncton, New
Brunswick
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506-857-2316
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Montreal,
Dorval Quebec
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888-353-5683 or 514-333-0066
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Ottowa, Ontario
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613-738-5175
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St.
John, New
Brunswick
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506-633-4440
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St.
Johns, Newfoundland
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709-758-5356
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Sydney, Nova
Scotia
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902-562-1155 or 902-578-0505
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Toronto Central
Airport, Ontario
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416-864-0550
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TorontoInternational,
Ontario
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888-412-3733 or 416-249-5800
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Vancouver, British
Columbia
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604-207-8140 or 604-207-8482
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Victoria, British
Columbia
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250-657-2277
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Windsor, Ontario
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519-251-4778
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Winnipeg, Manitoba
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204-287-8002
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Chile
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Santiago
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562-299-7100
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Costa
Rica
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Liberia Intl Airport
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011-506 668-12
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San
Jose
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011-506-441-14
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Dominican
Republic
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Santo
Domingo
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809-688-6518
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Greece
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Athens
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301-96.80.700 3010-96
80 701
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India
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Delhi Airport
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11-250-61071
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Ireland
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Dublin
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+353+1 235 2
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Mexico
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Cancunairport
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52-998-886020
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Cancundowntown
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52-998-881688
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Cozumelairport
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52-987-872121
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New
Zealand
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Auckland Airport
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0800-736825
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Auckland City
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0800-502277 011.64.9.303.3
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Chistchurch
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0800-736825
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Queenstown
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0800-002203
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Wellington
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0800-535-500
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Puerto Rico
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San
Juan, P.R.
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787-7282418
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US
Virgin Islands
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St Croix
USVI
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888-878-4227 or 340-773-8000
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USA
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AustinTX
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512-386-6565 or 800-554-4408
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Billings MT
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800-736-5284 877-651-4440
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Bloomington IN
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812 336-1501 or 800-242-7368
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Burbank CA
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800-356-4925 or 818
840-8252
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ChicagoO'Hare IL
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800-323-3221
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Denver CO
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303-340 1111
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Dover DE
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302-328-1128
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Fargo ND
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800-937-3003 or 701-277-4145
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Fort
Myers FL
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877-736-8250 or 239-561-6565
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Ft.
Lauderdale FL
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954-764-1008 or 800-327-3791
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Greenwood IN
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317-888-5050 or 800-242-7368
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Gulfport MS
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228-863-9119 or 800-269-1080
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HuntsvilleAirport
AL
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800-833-4216
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Indianapolis AirportIN
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317 243-6336 or 800
242-7368
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IndianapolisEastside IN
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317-308-2000 or 800-242-7368
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Kansas
City MO
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816-464-4700
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Kokomo IN
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765-453-3939 or 800-242-7368
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Lafayette IN
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765-446-2234 or 800-242-7368
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Las
Vegas NV
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800-634-6779 or 702-736-1234
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Libertyville IL
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847-362-6740
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Los
Angeles CA
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800-831-5556 or 310-338-3370
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MadisonAL
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256 772-3176
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Miami FL
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800-609-7701 or 800-609-7701
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Milwaukee WI
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414-489-6600 or 414-429-5926
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Myrtle
Beach SC
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800-441-3741
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New
Castle DE
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302 328-1128
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New
Orleans LA
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877-469-4007 or 504-733-2277
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Newark DE
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302-368-5950
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Orlando FL
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800-656-4223 or 800-656-4223
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Palm
Springs CA
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877-661-4300
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Salt Lake
City UT
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800-977-9111 or 801-544-3339
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San
Diego CA
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619-692-3006 or 888-809-2727
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Sanford FL
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888-874-0250 or 800-521-2779
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Schaumburg IL
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847-882-6424
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Tampa FL
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888-440-8744 or 813-639-9611
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West Palm
Beach FL
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800-695-9995 or 800-695-9995
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Wilmington DE
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302-762-3825
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· Advantage Auto
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800-777-5500
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· Americar
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Orlando, FL
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407-851-6910
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Syracuse, NY
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800-633-1331
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Huntsville, AL
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800-833-4216
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Minneapolis, MN
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800-886-3733
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Albany, NY
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877-814-6921
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·
Alamo
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800-go-alamo
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· Avis
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Reservations
in the
U.S.A.
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800-331-1212
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Reservations
outside
U.S.A.
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800-331-1084
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· Budget
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Online
Reservation Support
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800-404-8033
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Budget
US Reservations
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800-527-0700
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Customer
Relations
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800-621-2844
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· Discount Rental
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877-478-2833
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· Dollar
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Online
Help
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800-800-3665
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Reservations
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800-800-3665
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· Europcar
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00 33 155 66 83 83
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·
Enterprise
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Reservations
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800-261-7331
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On Line
Reservation Help
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877-858-3884
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· Fox Rent a Car
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800-225-4369
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· Hertz
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Reservations
in the
U.S.A.
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800-654-3131
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Reservations
outside
U.S.A.
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800-654-3001
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· L&M
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800-666-0807
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· Midway
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800-824-5260
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· New Frontier
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905-672-2625
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· National
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800-Car-Rent
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· Payless
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727-321-6352
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· Sixt
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49-0 180 5 23 2222
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· Sears
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Same as
Budget
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800-527-7000
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· Thrifty
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800-Thrifty
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Customer
Service
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800-334-1705
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City Leasing
& Rental
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619-276-6171
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· Usave
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800-438-2300
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Multiple
Car Reservations
You are able to book
up to two cars at the same time using our car engine. There is no need to make the
same booking more than once.
Can I only
pick up a car at an airport?
No, with our car reservation
system, you can pick up your car at an airport or locations outside the airport,
depending upon what is available. Rental car companies have offices in cities, at
resorts, at ports and other frequently visited locations.
Will I get
charged a drop off fee for a one-way rental?
Be sure to check the
policies indicated by your rental. Most companies provide a description of any geographical
restrictions and drop-off information. If there is such a charge, it will be included
in the total estimate at the time of booking.
How old do I have to be in
order to rent a car?
Check the policies for
the location of your desired rental. The age restriction changes from location to
location and from country to country. In the
United States
, the standard minimum rental age is 25. Some locations have exceptions for corporate
accounts and may allow persons as young as 21 years of age to rent a car. In some
countries, this restriction can be higher or lower. Please check the policies section
on age restriction for more detailed information. Please be aware that additional
charges may apply for renters under the standard age.
What do I
need to know in regards to insurance waivers?
Check the policies for
the location of your desired rental. Most rentals do not automatically include insurance
coverage. However, several types of coverage can be purchased at most locations,
such as loss/damage waivers, personal accident insurance, and supplemental liability
insurance.
Can I add
Special Equipment to my rental, how much is it?
Yes, you can add up
to four special equipment items to your rental. Please check rental company policies
for availability and prices.
How much will my rental be?
Currently, most of the
Featured Car Rental Companies return the estimated total for your rental.
This amount is displayed on top of the reservation form as well as in your confirmation
email. The estimated total for your rental includes the total of all applicable
rates, taxes, fees, mandatory charges, surcharges and drop-off charges (if required)
that the customer must pay either by law or by local policy, for the length of a
particular rental request. It does not include optional services such as insurance
waivers, special equipment, mileage charges, or gasoline, etc. If the estimated
total for your rental is not displayed, you will be notified of your estimated total
at the time of pick up. Daily, Weekend Daily, Weekly, and Monthly
rates DO NOT include taxes, mandatory charges, service charges, fees, extra
charges, or any other incidentals.
What can
I send to the rental companies in the Special Requests field?
You can send specific
requests such as car color preference, multiple special equipment items (such as
multiple child car seats) and other information that can help the rental company
accommodate your needs. We will forward this information to the company, but such
requests are not guaranteed and will not be confirmed beforehand. Additional charges
may apply for some requests. Contact the rental company if you have any questions
regarding your special request.
Where and how do I pick up
my car?
If you are picking up
your car at an airport location, the desk location of the rental company will be
listed in the reservation. You can also obtain any transportation details (such
as shuttle information) and the telephone number of the company and other information
from the policies section of your reservation.
What documents
do I need to present at the time of pick up, what about driving records?
The requirements differ
from company to company, but in almost all cases you must present a valid driver's
license and a valid credit card (not an ATM or Debit Card) under the name of the
renter. Also, you should have a good driving record - some companies check your
driving record at the counter and your rental may be denied due to a suspended license,
excessive points, drunk driving convictions, et cetera. It is a good idea to contact
the company in advance if you feel there may be a problem.
Security
and Privacy
We are so confident that your credit card transaction will be secure that we back every online purchase
made on our booking engine with our Shop Safe Guarantee.
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